IMPACT OF POOR CLAIM SETTLEMENT ON THE DEMAND FOR INSURANCE
- Project Research
- 1-5 Chapters
- Abstract : Available
- Table of Content: Available
- Reference Style: APA
- Recommended for : Student Researchers
- NGN 3000
ABSTRACT
Claims settlement, which dates as far back as the history of insurance, is the only reason the consumer (insured) buys an insurance product. The fast administration of Claims is therefore not only a legal obligation of an insurance firm, but a strong public relations and marketing strategy. The response to claims has rather been poor in Nigeria and this is of great concern, since a thriving economy depends to a large extent on the guarantees and assurances received from insurance companies.
This research investigated the trends in the company’s (Corner Stone Insurance PLC) claims settlement system and its effect on the sales and marketing of its insurance products. The objectives of the research was to; (1) Review current literature on marketing vis a vis literature on claims, (2) Determined the meaning of the word “Poor” from company’s point of view. (3) Established the relationship between the poor claims settlement and customer repurchase of insurance, (4) Examined the company’s perception of existing trends of claims settlement system in the company.
Data collection was conducted by administering questionnaires to both customers and staff of the company. The results obtained from the data collection were cross tabulated and subjected to descriptive analysis. The results obtained established the fact that prompt and satisfactory claims payment had positive effects on the sales and marketing of insurance products and vice versa.
Related Project Materials
IMPACT OF PROCESS-BASED INSTRUCTION ON ACQUISITION OF SCIENCE SKILLS, PERFORMANCE AND RETENTION AMONG BASIC SCIENCE STUDENTS
ABSTRACT
The persistent poor performance of students in the Junior Secondary School Certificate Examination by Basic Science students is...
ISOLATION AND CHARACTERIZATION OF BIOACTIVE COMPOUNDS FROM THE AERIAL PARTS OF INDIGOFERA PULCHRA (WILLD) AND EVALUATION OF POSSIBLE SYNERGISTIC ANTIMICROBIAL POTENTIAL WHEN COMBINED WITH CIPROFLOXACIN AND FLUCONAZOLE
ABSTRACT
Indigofera pulchra (Willd) is an annual non climbing erect herb or shrub that can grow upto 1m tall. It belongs to the family PA...
ADAPTATION OF EMPIRICAL ELECTRIC FIELD STRENGTH MODELS FOR TERRESTRIAL TELEVISION BROADCAST IN EKITI STATE, NIGERIA
ABSTRACT
This study investigates the coverage areas of VHF and UHF signals of two television stations in Ekiti State, Nigeria by quantita...
NEXUS BETWEEN UNDERWRITING OPERATION AND FINANCIAL PERFORMANCE OF NON-LIFE INSURANCE COMPANIES IN NIGERIA
BACKGROUND TO THE STUDY
Insurance is a provision of a system of compensation for loss, damage, sickness, death and other...
THE ROLE OF LEGAL ASSESSMENT ON TENDER OF CONTRACTS IN NIGERIA
ABSTRACT
Companies must have the capability to deal with various tendering situations successfully in today’s highly competitive co...
STUDY ON THE EFFICACY AND SAFETY OF ARTEMETHER/LUMEFANTRINE IN THE TREATMENT OF UNCOMPLICATED PLASMODIUM FALCIPARUM MALARIA AMONGST CHILDREN IN NIGERIA
ABSTRACT
Globally, malaria is a major health concern because it causes high morbidity and mortality particularly in children under 5 year...
THE IMPACT OF SOCIAL MEDIA POLICIES ON CORPORATE IMAGE
Abstract: THE IMPACT OF SOCIAL MEDIA POLICIES ON CORPORATE IMAGE
This study aims to ev...
ETHNOBOTANICAL SURVEY OF PLANTS USED IN TREATMENT OF VIRAL INFECTIONS IN JOS, AND ANTIVIRAL EVALUATIONS OF BOSWELLIA DALZIELLI HUTCH (BURSERACEAE) AND ENANTIA CHLORANTHA OLIVER (ANNONACEAE)
ABSTRACT
An ethnobotanical survey of plants used in the treatment of viral infection was carried out in Jos North, Jos South and Jos East...
DESIGN AND IMPLEMENTATION OF PEER TO PEER NETWORK FOR FILE SHARING
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
File sharing...
AN INVESTIGATION OF THE NATURE AND SIGNIFICANCE OF MANAGEMENT ACCOUNTING
BACKGROUND OF THE STUDY
The production of information for insiders such as firm managers is known as m...
